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ChangeHero

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Exchanges
Swapping
Crypto swap service
  • 62 Followers
  • 53 Likes
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Validated
Open
  • User Score 3.5
  • Validation Score 4.3
  • Trust ScoreHigh
  • General No. 1195
  • ExchangesNo. 87
ChangeHero
ChangeHero Review
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About ChangeHero

ChangeHero is a non-custodial service that facilitates quick and hassle-free cryptocurrency exchanges at competitive fixed and floating rates. Operating since 2017, ChangeHero has established itself as a reliable platform that prioritizes user security and privacy.

ChangeHero is a prominent instant cryptocurrency exchange platform designed to simplify the process of converting digital assets. Established with the mission to provide a quick, secure, and user-friendly exchange service, ChangeHero supports over 200 cryptocurrencies, including Bitcoin, Ethereum, and popular altcoins. The platform offers both fixed and best rate exchange options, ensuring users can choose the most favorable rates for their transactions. ChangeHero operates on a non-custodial model, meaning it does not hold user funds, significantly enhancing the security of transactions. By integrating with major cryptocurrency exchanges like Binance, Huobi, and OKEx, ChangeHero ensures access to the most competitive rates and deep liquidity.

ChangeHero Magic Store Validation Score

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Validation Score

4.3

ChangeHero Review Score by Real Users

3.5Out of 56 Total
  • 2
  • 2
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6 Total
KYC FRAUD! DO NOT USE CHANGEHERO!
08 Nov 2024

0x1620f208cc2f18be959ce1d2420cc58b6d42a82e6f8664f1e3e2dd8da21e4184 I’ve never been so frustrated and emotionally drained in my life. ChangeHero is, without a doubt, the most untrustworthy and scam-like cryptocurrency exchange I have ever dealt with. Let me tell you EVERYTHING about my horrible experience so you don’t end up in the same nightmare. What Happened? Back in March 2024, I made a transaction with ChangeHero and sent them $10,000 USD in cryptocurrency. Pretty standard, right? Nope! Immediately after, they froze my funds and claimed they needed to perform “KYC/AML checks.” Sure, I thought, that’s normal these days. But little did I know, this was just the beginning of an endless hell. Endless Requests for Documents At first, they asked for normal things: bank statements, proof of income, and a contract with the offline exchange I used. Fine. I sent them everything. But then they came back with more ridiculous demands: - Notarized translations of every document into English. - A detailed origin-of-funds report, tracking every penny I’ve ever made. - A video of me holding my ID (seriously, who does that?). They asked me to re-do that around 4 TIMES. Okay, I complied. I spent a TON of money and time getting all of this done. Then guess what? They asked for the same documents again. And again. AND AGAIN. I ended up sending some of these documents FIVE times. Yes, FIVE TIMES. But wait, it gets even more absurd. They started asking for: - Links to my social media profiles (some of which are banned in my country!). - Proof that I attended cryptocurrency conferences. Conferences?! Are you serious? What does that have to do with verifying my identity?! The Flip-Flop Registration Drama While all of this was going on, I decided to dig deeper into who I was dealing with. That’s when I discovered another MAJOR red flag. Their Terms of Service say they’re a Hong Kong company, registered as Herofintechs Ltd. But their website says they’re registered in Costa Rica, under Herofintechs LIMITADA. So, which is it? Hong Kong? Costa Rica? That’s literally the opposite side of the planet. They’re clearly trying to confuse people and hide their tracks. This isn’t a company; it’s a shady operation trying to avoid accountability. What This Has Cost Me Let me tell you, this whole ordeal has been a massive burden: - My $10,000 is still frozen. It’s been over 8 months, and they haven’t released a single cent. - I’ve spent over $1,000 USD on notarizations, translations, and endless resubmissions. - I’ve wasted more than 100 hours trying to deal with their ridiculous demands. The stress and frustration? Off the charts. They’ve completely ignored my mental well-being and have done NOTHING to resolve my case. Customer Support? A Total Joke. Their “support team” is useless. Every email I sent them was either ignored or met with the same generic response: “Your case is under review.” When I asked for timelines? Nothing. When I asked why they kept asking for the same documents? Silence. They’re not there to help; they’re there to wear you down until you give up. Fraudulent Patterns It’s clear to me now that ChangeHero is running a well-oiled scam: - They freeze your funds under the excuse of “KYC checks.” - They bombard you with impossible demands and redundant requests to stall. - They change their company registration details (from Hong Kong to Costa Rica) to dodge responsibility. This isn’t just bad business. This is FRAUD. Why You Should Avoid ChangeHero If you’re even thinking about using ChangeHero, DON’T. Save yourself the pain, stress, and financial loss. They’ll take your money, freeze your funds, and put you through a never-ending cycle of excuses and delays. You’ll NEVER see your money again. What I’m Doing Now I’m not letting them get away with this. I’ve reported them to: Hong Kong Authorities: The Securities and Futures Commission and the Hong Kong Police Force. Costa Rican Authorities: The Ministry of Read More ››

Maxim Ananyev avatarMaxim Ananyev120.00
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kâkakakaka
11 Aug 2024

so good.Need to upgrade more arrays to make it easier for players to use. Will recommend to friends.Read More ››

phamhaiky1992 avatarphamhaiky199246080.00
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ChangeHero
06 May 2024

I found the project unremarkable and lacking in innovation. It seemed rather ordinary, and I struggled to identify any unique features or advancements. With the market becoming saturated with similar exchanges, it failed to capture my interest. Overall, I wouldn't recommend it as it didn't offer anything compelling or distinctive compared to other options available. Adding some fresh perspectives and originality could potentially make it more appealing to users.Read More ››

ChrisJohnes avatarChrisJohnes126828.75
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ChangeHero
06 May 2024

ChangeHero is a lifesaver when you need to convert crypto in a hurry. No hassle, no fuss: any coin, any blockchain, into any other. It's convenient, fast, and reliable. Give it a try and see for yourself how easy it is to swap your crypto. Whether you're diversifying your portfolio or need a quick exchange, we've got you covered. Read More ››

trafickiller avatartrafickiller169794.00
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review
28 Apr 2024

The project did not interest me. It was very ordinary and I couldn't find any innovations. Everyone started to open exchange, I do not recommend it.Read More ››

Paranrml_Trader avatarParanrml_Trader200255.00
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Surprised by quick payouts every time
22 Apr 2024

You guys rock! Of great help when got an urgent need to convert - zero hustle, zero pain, any coin of any chain to any coin Read More ››

Amanda Stryn avatarAmanda Stryn350.00
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ChangeHero Magic Store Trust Score

  • Security Validators Score
    • 06.05.2024Validation Date

ChangeHero User Trust Reviews

EfficientHigh
01 May 2024

I recently used ChangeHero for my cryptocurrency swapping needs and was thoroughly impressed by their platform's user-friendly interface and efficient services. The process was incredibly smooth, with a quick exchange time that allowed me to easily convert one crypto into another without any hassle. One of the standout features of ChangeHero is its competitive fees, which are significantly lower than other platforms I have used in the past. This made my transactions more cost-effective and allowed me to save money on each swap. Additionally, their customer support team was responsive and helpful when I had questions about the platform or needed assistance with a specific exchange. Another aspect that sets ChangeHero apart is its wide range of supported cryptocurrencies, ensuring that users have access to numerous options for swapping coins. This versatility makes it an ideal choice for those looking to diversify their crypto portfolio or make quick exchanges between different digital assets. In conclusion, I highly recommend using ChangeHero for all your cryptocurrency swapping needs due to its user-friendly interface, competitive fees, responsive customer support, and extensive range of supported coins. It has undoubtedly become my go-to platform for all my crypto exchanges!Read More ››

Adam7 avatarAdam7178703.08
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ReviewHigh
23 Apr 2024

ChangeHero looks great! Here, a large, solid team, the ideas of the team and the development trend amazed their greatness! We are looking forward to the possibility of your product!Read More ››

lenini avatarlenini122940.20
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Can definitely recommend this provider High
22 Apr 2024

Can definitely recommend this provider after five successful orders and a small research I did. They got licensing, legit partners like Trezor n’ edge, amas on Twitter. Not a mainstream exchanger but a very decent one. Read More ››

Amanda Stryn avatarAmanda Stryn350.00
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ChangeHero FAQ

ChangeHero operates on a non-custodial model, meaning it never holds user funds. This approach significantly reduces the risk of theft or hacks, ensuring your funds remain secure in your own wallet.

Yes, ChangeHero allows you to exchange cryptocurrencies without the need to create an account or register. This makes the process quick and private.

ChangeHero supports over 200 cryptocurrencies, including popular ones like Bitcoin, Ethereum, and many altcoins. For a full list of supported coins, visit the ChangeHero website.

The best rate option dynamically selects the most favorable rate at the time of your transaction, while the fixed rate locks in the exchange rate to protect against market volatility. Choose the best rate for potentially higher returns and the fixed rate for predictability.

ChangeHero offers 24/7 customer support. If you face any issues, you can contact their support team via live chat on the website or by email.


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